Adverse Reaction Form

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Definition of adverse event: Any untoward medical occurrence in a patient or clinical investigation subject or consumer, temporally associated with the use of a Marcan Product, whether or not considered related to the product.

Adverse Reaction Feedback




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To report an adverse event or product quality complaint
E-Fax: 1-613-777-1025

As your healthcare partner we are determined to deliver the best treatment for your health.

We are striving for most affordable and best quality medications. Marcan also offers various Patient Support Programs for making healthcare more approachable.

Key Features
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  • Reimbursement Support Services explaining coverage and benefits
  • Supporting healthcare professionals and patients in accessing medicines
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  • Answering questions regarding program services
  • Advocating on behalf of the patient
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  • Co-pay assistance
  • Financial Assistance*  - Restrictions may apply


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Educational Materials for Patients
HCP / Prescribers

Product Safety Notices

Marcan FAQ's

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What is a Generic product?

A Generic drug is designed to work the same way in the body as the original brand-name drug and it is bio-equivalent to its original brand name.

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What is Bioequivalence?

If two different drug products provide the same bioavailability, then they are bioequivalent. Bioavailability is a measure of the rate and extent to which the therapeutically active ingredient in a drug product is absorbed into the body.

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How does it have same quality?

All drugs (brand-name and generic) are reviewed and authorized for sale by Health Canada before they are available for prescription.

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Are the Active Ingredients same?

Generic drugs have the same active ingredient (the chemical that makes the drug work) to work the same way in the body as the brand-name drug. Generic drugs must also have the same amount of active ingredient in the prescription.

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What are the standards of manufacturing?

To receive a license to manufacture and sell drugs in Canada, both brand-name companies and generic drug companies must follow the same Good Manufacturing Practices (GMP)guidelines, which ensure consistent production and quality standards.

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Is it safe to use generic drug?

When a generic prescription drug has been reviewed and authorized for sale by Health Canada, it means the medicine is as safe and effective as the original brand-name drug and works the same way in the body.

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How many people are using generic drugs?

In Canada, 700 million prescriptions were filled in 2018. More than 71% of all prescriptions were dispensed with generic medicines. That means, on average,everyday more than 1.3 million prescriptions were filled using generic medicine.

*All facts are listed according to Canadian Generic Pharmaceutical Association (CGPA)